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Configure Your Email Client

How to Configure Your Email Client Email clients are many and varied and are available for PC, Mac, iPads, BlackBerry, iPhone, Android and Windows Mobile to mention just a few. To cover ALL the options in a brief note such as this is difficult, but the information given below should help you identify the key […]

Connecting Outlook to your mailbox

How to connect Outlook to your mailbox The following instructions describe how to connect to your email account mailbox using Outlook or similar email client software. This article is primarily for the benefit of  our clients who use the NuFocus email servers for their domains even though the information may be of interest to other readers. […]

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Little Lifesavers

Schools can request the hands-on CPR training sessions up to a year in advance and typical group sizes are up to 60 children requiring 3 volunteers. Larger groups can be handled as a special request, but additional volunteers would need to be assigned.

For each Booking Request, the system checks for volunteer availability from the pool of volunteers within travelling distance of the school. If not enough volunteers are currently shown as available, the system sends a message to all the volunteers in the pool requesting there assistance with this Booking Request. Volunteers can opt-in or opt-out of any session and the system will keep trying until a Booking can be confirmed. 

Automated emails are sent to the schools and all the volunteers assigned to a training session.

Most Bookings are confirmed withing a few days, but in the rare cases the school have an option to use alternative dates or keep their request open. If a request cannot be confirmed a couple of weeks before the date then it will officially be cancelled.

The system automatically looks for substitute volunteer trainers if a volunteer has to withdraw  from a booking. 

The training mannekins are  tracked so that the charity always know where and when these resources are being utilised and so that these can be passed between adjacent groups.

Maps in the admin system show the physical locations of volunteers, registered schools and the location of mannekins.

In the run up to a training session reminder emails are sent by the system a week before and then 48 hours before a session. Once the session proceeds automated emails are sent out to request feedback from volunteers and the schools about the session. Schools are also sent customised certificates to be handed to the school children that attended the session.

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